Cruise Industry Trends

Where is the travel sector headed? Which areas of distribution are going to see maximum growth? How is the whole travel planning, booking and in-destination process changing for the travellers? What is the role of technology and gadgets for additional sales channels and driving customer loyalty in the time to come? - More

International tourist arrivals are estimated to have grown by 7% in the first half of 2010. While growth was modest in April as a consequence of the closure of European airspace following the eruption of a volcano in Iceland, results were strong in May (+10%) and June (+8%). Data available for July indicates that growth is set to continue at a s... - More

After seeing signs of improvement in the travel industry at the start of the year, conditions are beginning to get a bit murky. It's too soon to tell whether the weakening demand was the result of travelers opting to take advantage of a stronger U.S. dollar and travel to Europe, or if it is a reflection of a more cautious consumer. - More

Gulf Coast Tourism Declines Sharply from May to June Following Oil Spill - More

Yet, SnagAJob.com survey finds one-third say the ‘worst is yet to come’ in U.S. economy - More

U.S. companies that use social media primarily to deepen customer loyalty spend almost twice as much on this emerging channel as competitors who use it for brand awareness, customer acquisition and other core marketing purposes, according to national survey results jointly released by COLLOQUY and the Direct Marketing Association (DMA). - More

In the current economic climate, business leaders are facing greater challenges than ever. Many are tempted to take the easy way out, changing strategies quickly or reinventing their companies in hopes of finding a new model to weather the downturn. - More

Viral marketing and social networking have arrived on the scene after a long, strange trip indeed. As David Meerman Scott and Brian Halligan explain in their new book, the Grateful Dead were much more than a bunch of rock-and-roll geniuses; they were pioneers of the digital age marketing landscape. - More

There should be no such thing as 'limited service' in hotels or hospitality - More

So how are our reputations faring with two thirds of the year almost gone? - More