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Cruise Industry Wire - Hospitality Performance News
Saturday October 11th, 2008
Next
Page 1 of 7
How The Oregon Q Care Program Answers Hospitality's Service Training Needs - ...
We all start to hum and tap our feet to the Beach Boy's paean to teenage angst and dreams. But, we in the industry share the same emotio...
2008-10-07
Features
more...
'She gets too hungry, for dinner at eight...' - How to Elevate the Dining Exp...
Just picture this. You are at a music festival, seated, awaiting the top performer. He enters, the lights dim, spots begin to cross the s...
2008-09-30
Features
more...
Dare To Be Better - By J. Ragsdale Hendrie
It is a strenuous leap from the pretty good to the excellent, and that chasm represents a stretch for many of us. So, let's focus on wha...
2008-09-22
Features
more...
What have you done for me lately? - By J. Ragsdale Hendrie
The Oregon Tourism Commission has answered that question for their Stakeholders with the 'Q Care Program'.
2008-09-11
Features
more...
Consumer Recourse - We Cannnot Hide The Warts Anymore - By J. Ragsdale Hendrie
Remember when Restaurants, B&B's and small resorts said that they did not need to have a web site or even advertise, because their busine...
2008-08-29
Features
more...
Finally, A Destination Development Plan Which Delivers On The Promise - The O...
Slap some ideas on the wall, vote for those which slide the slowest, invest tightly budgeted dollars for ephemeral marketing, get the slo...
2008-08-21
Features
more...
Is This The Summer Of Our Hospitality Discontent? - By J. Ragsdale Hendrie
It has been tough, folks, and we do not need to beat the drums about the obvious, particularly in the United States. But, there are alwa...
2008-08-15
Features
more...
Where In The World Is Human Resources Headed? - By J. Ragsdale Hendrie
What a lonely discipline HR can be, even in the midst of Hospitality hooplah. You have been downsized, outsourced, seen as an operations ...
2008-07-14
Features
more...
A Common Sense Approach To Your Brand Message - By J. Ragsdale Hendrie
We struggle to communicate our Brand Message, as we attempt to influence, often times not adhering to a very basic template. Essentially...
2008-07-07
Features
more...
Hospitality R.O.I. METAPHOR - Let'S Play Ball! - By J. Ragsdale Hendrie
Hospitality is one intriguing game we have chosen. We play in splendid venues, our Fans are enthusiastic with high expectations. Our co...
2008-06-12
Features
more...
Meeting Planners Could Paint The Destination Landscape Green!! - By J. Ragsda...
Yes, Meeting/Convention Planners, you can, for you have the economic clout.
2008-05-19
Environmental
more...
How The Print Media Could Maximize Hospitality Advertising - By J. Ragsdale H...
We have glamorous travel and entertainment magazines, superb trade publications, and niche editions which serve the Hospitality Industry.
2008-05-08
Features
more...
Blend Your Training Investment - By J. Ragsdale Hendrie
The trickle of our alarm during recessionary times soon becomes a veritable rumble. Everything is at risk, as we attempt to advance reve...
2008-04-23
Features
more...
Health Care Customer Service
The Scores are in, across the United States, regarding Customer Service results for Health Care Facilities. How did you do?
2008-04-21
Other
more...
Comparable Worth - What Would You Pay For The Experience - By J. Ragsdale Hen...
We all know E-Bay. Many of us have attended those Charity galas with silent and loud auctions. We in Hospitality are always asked to cont...
2008-04-03
Features
more...
Destination Value Proposition Must Be Honest And Inclusive - By J. Ragsdale H...
Several years ago, a Political Strategist labeled the obvious, 'It's the Economy' which was driving the turmoil, and by the end of the Fi...
2008-03-10
Features
more...
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