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2008-11-13 News Highlights

Features

Spa Sustainability Strategies for the Environment, The Guests, & Your Business - By Judith L. Singer
Going green is not a trend... it has a life of its own that continues to grow and gain momentum. This phenomenon is becoming so prevalent that people are moving away from the term 'green' and have embraced the larger concept of 'sustainability' because it better describes the long-term and on-going evolution and revolution of personal, cultural, economic, environmental and global well-being. ...more

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Trends

STR - Key figures fall during week ending 08 November 2008
The U.S. hotel industry suffered dramatic year-over-year drop-offs in each of the three key performance measurements during the week of 02-08 November, according to data from STR. ...more

Phocuswright Re-Examines its Top 10 Predictions For Travel Technology In 2008
In March, PhoCusWright predicted the top 10 trends and themes in travel technology for 2008. The accuracy of those predictions will be explored at The PhoCusWright Conference next week-especially during The Travel Innovation Summit that kicks off the conference on November 17. ...more

Hotels Maintain Service and Reduce Expenses Without Impacting The Guest Experience
Market Metrix Announces Third Quarter 2008 Hospitality Index Results ...more

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Sales and Marketing

PR: A Wise Investment When Marketing Dollars Are Scarce
When budgets shrink with the retrenching of the economy, what tool in the marketing mix is the most cost effective? Public relations is one of the most under utilized avenues to dedicate your dollars to. ...more

KTN Announces Private Reservations Webinar Series For Individual Hotels/Call Centers
Kennedy Training Network (KTN) announced today the launch of a new series of private reservations webinars delivered directly to hotel or call center reservations sales teams. ...more

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Appointments

Red Roof CEO Joe Wheeling Changes Roles
Wheeling to Stay on as Member of Company's Board of Directors ...more

John Campbell Elected Incoming AH&LA Secretary/Treasurer
General Manager of La Jolla Beach & Tennis Club, Inc. to be Association Chairman in 2011 ...more

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Development

Fairmont Grand Hotel Kyiv to Open in 2010
Fairmont Hotels & Resorts has announced it will manage a luxury hotel in Kyiv, the capital of Ukraine - the company's first in Eastern Europe. ...more

IHG Announces Hotel Indigo Coming to Downtown Tampa, Fla.
BayStar Hotel Group to develop $29 million new-build property slated to open in 2010 ...more

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Environmental

Natural Ways to Kill the Lodging Industry's Dirty Little Secrets - By Glenn Hasek
Here's a riddle for you: They are hitchhikers you would never want to pick up. To them, we look like Big Macs on stilts. If they reproduced as fast as rabbits, we would all be better off. What are they? Bedbugs. ...more

Is There A Sustainable Future For Travel And Tourism?
Travel company responsibletravel.com this week launches a new website which lays out a vision for the future of the tourism industry and invites people to contribute to the debate. ...more

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Openings

The Netherlands' Landmark Hotel Becomes Hotel Des Indes, a Luxury Collection Hotel, The Hague
Recently Renovated by Jacques Garcia, Hotel Des Indes Opens ...more

Wyndham Vacation Ownership Opens First Resort in Santa Fe, New Mexico
WorldMark Santa Fe becomes company's third resort in the state ...more

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Other

Examination of Key Challenges in Service Innovation Kicks Off Cornell Roundtable Series
Service Innovations Are Essential, though Expensive and Easily Imitated ...more

Food & Beverage - Event Scheduling - By Joe Dunbar
I observe many catering operations and their sales strategies. There are many schools of thought on booking events. We'll assume our event bookings are less than 100% of capacity. Should we try to book at least one event per day? Or should we try to book lots of events on specific days of the week? The answer depends on your overall operation. ...more

The Big Apple's Newest Attraction: An 18-Hole Golf Course in Times Square
Crowne Plaza Times Square-Manhattan Tees Up a One-of-a-Kind, Iconic Hotel Amenity ...more

Restaurant Manager Loris Lucchini Wins Hotel Restaurant Manager Of The Year 'Catey'
The Caterer & Hotelkeeper has named Loris Lucchini of The Chesterfield Mayfair Hotel, London, Hotel Restaurant Manager of the Year. ...more

Responding To Economic Downturn - UNWTO Launches 'Tourism Resilience Committee'
Will Link With Long-Term Climate & Development Goals ...more

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 .  Appointments 2
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 .  Features 1
 .  Openings 2
 .  Other 5
 .  Sales and Marketing 2
 .  Trends 3

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